Knowledge Base

Konftel Cam10 5

• Do I need drivers for Konftel Cam10?
• How do I Pan, Tilt, and Zoom (PTZ) while in a video call with Konftel Cam10?
• How do I update my Konftel Cam10?
• What does the blue light on Konftel Cam10 indicate?
• Where can I find which software version my Konftel Cam10 has?

Konftel Cam20 12

• Can I just buy a Konftel Cam20 without buying a video kit?
• Is it possible to zoom with Konftel Cam20?
• Can I mount Konftel Cam20 upside down (or on tripod)?
• Can I use longer cables to Konftel Cam20 than those included?
• Do I need drivers for Konftel Cam20?

View all 12

Konftel Cam50 12

• Can I just buy a Konftel Cam50 without buying a video kit?
• Can I mount Konftel Cam50 upside down (or on tripod)?
• Can I use longer cables to Konftel Cam50 than those included?
• Do I need drivers for Konftel Cam50?
• How do I find the firmware version on my Cam50

View all 12

Konftel OCC hub 7

• Konftel OCC Hub, DisplayLink issue
• Can I upgrade my Konftel OCC hub
• Audio not working (or intermittent) connected with USB on Intel laptops using Konftel devices connected via OCC hub
• I get no image from the HDMI output from the Konftel OCC hub (Windows)
• Using Konftel OCC Hub on newer versions of macOS

View all 7

Konftel 800 9

• No audio on Konftel 800 when connected with USB
• How to upgrade Konftel 800
• How to factory reset Konftel 800
• Konftel 800 with Mitel MiCloud Connect
• Lost admin password on Konftel 800

View all 9

Konftel 70 2

• Konftel 70 does not work over USB (or stops working/no audio)
• Konftel 70 does not power on

Konftel Ego 15

• Can I turn off the keypad sound on Konftel EGO?
• How do I make Konftel Ego discoverable for Bluetooth pairing?
• How to remove all existing Bluetooth paired devices on Konftel EGO?
• I cannot get Blueooth pairing/connect, on Konftel EGO, working using NFC
• Why does not NFC work with my Konftel EGO and Apple (Iphone, Ipad) device?

View all 15

Konftel 300IP/300IPx 27

• Interoperability table for the Konftel 300IP and Konftel 300IPx
• How do I get my Konftel 300IP and Konftel 300IPx up and running?
• How do I set up a conference call with a Konftel 300IP or Konftel 300IPx telephone?
• I can't send DTMF when I try to log in to a conference bridge on my Konftel 300IP or Konftel 300IPx? What can I do?
• I'm not getting a dialling tone on my Konftel 300IP or Konftel 300IPx

View all 27

Konftel CC200 5

• Factory reset on Konftel CC200 (recovery menu)
• How to pair a remote control to Konftel CC200
• Installation of Android Apps on Konftel CC200
• How to pan tilt in Zoom or Teams on Konftel CC200
• Troubleshooting Play Protect Certified Errors in Play Store App in Konftel CC200

Konftel 55/55W/55Wx 18

• USB issues with Konftel 55Wx and Windows (no audio)
• Konftel 55 (all models) with OpenStage cable
• My Konftel 55 does not start.
• Bluetooth issues with Konftel 55Wx and Windows
• Bluetooth drivers is crashing after opening "sound" (sound devices) in windows 7 x64 on my Konftel 55Wx

View all 18

Konftel 220/250/300 19

• How do I set up a conference call with a Konftel 220/250/300
• Upgrade Konftel 300
• I don't get a dialtone when I press the green handset on my Konftel 300. What's wrong?
• I get the message "Analogue overcurrent" on my Konftel 300, how can I solve that?
• I press the R/F button but don't get a new dial tone when I want to call next participant on a Konftel 220/250/300. What's wrong?

View all 19

Konftel 300Wx 42

• No audio on outgoing calls when connecting Konftel 300Wx to FRITZ!Box
• How do I start the Konftel 300Wx?
• Register Konftel 300Wx to Ascom IP DECT V9
• How can I setup the IP DECT 10 with Konftel 300Wx
• How do I register a Konftel 300Wx to an analog Konftel DECT base?

View all 42

Konftel IP DECT 10 (IP DECT base for Konftel 300Wx) 7

• Konftel IP DECT 10 with Avaya Aura Session Manager and Communication Manager
• Incoming calls does not work
• Technical specification Konftel IP DECT 10
• Local FTP upgrade of Konftel IP DECT 10 software.
• LED indication Konftel IP Dect 10

View all 7

Konftel 300Mx 17

• How do I set up a conference call with a Konftel 300Mx?
• Is the Konftel 300M / 300Mx compatible with all GSM/3G networks?
• My Konftel 300Mx doesn't get a mobile signal. What can I do?
• I get no audio from my Konftel It worked previously. What can I do?
• The person on the other end who called in to the meeting says they hear an echo from my Konftel 300Mx What should I do?

View all 17

Konftel Upgrade Utility 1

• Konftel upgrade utility issues

Konftel Unite 0

Accessories 8

• What do I need the remote control for?
• How to control multiple cameras from one remote
• Reverse pan/tilt direction (on remote control for Cam20/Cam50)
• How to extend USB cables
• My remote is not working on Konftel Cam20 / Cam50

View all 8

General 1

• Charging lithium batteries

Per 0