Konftel 300IP/300IPx

Support regarding our wired IP based conference phones.

Interoperability table for the Konftel 300IP and Konftel 300IPx
The table below shows systems which the Konftel 300IP and Konftel 300IPx is tested with. Brand Model Tested Notes Alcatel-Lucent OmniPCX Enterpris...
Fri, 7 May, 2021 at 10:04 AM
How do I get my Konftel 300IP and Konftel 300IPx up and running?
Watch our video for Konftel 300IP and Konftel 300IPx, you can find it here.
Fri, 7 May, 2021 at 10:06 AM
How do I set up a conference call with a Konftel 300IP or Konftel 300IPx telephone?
For Konftel 300IP orand Konftel 300IPx telephone? If three parties wish to have a conference call, it can be done with the help of the three party conferen...
Fri, 7 May, 2021 at 10:08 AM
I can't send DTMF when I try to log in to a conference bridge on my Konftel 300IP or Konftel 300IPx? What can I do?
First, make sure that you have the latest version of the software or at least 2.0.1. on my Konftel 300IP or Konftel 300IPx. Change DTMF method to "Inba...
Fri, 7 May, 2021 at 10:15 AM
I'm not getting a dialling tone on my Konftel 300IP or Konftel 300IPx
On my Konftel 300IP or Konftel 300IPx, check that the phone is registered.  This is shown as a shaded box in the bottom left-hand corner of the screen If t...
Fri, 7 May, 2021 at 10:11 AM
No audio when connected my Konftel 300IP or Konftel 300IPx to Allworx 6x in remote office
On my Konftel 300IP or Konftel 300IPx,  Go to Phone System > Handsets > Modify Handset options in Handset Features.  Check the box next to "Thi...
Fri, 7 May, 2021 at 10:12 AM
On my Konftel 300IP or Konftel 300IPx, the person on the other end who called in to the meeting says they hear an echo on, What should I do?
On my Konftel 300IP or Konftel 300IPx, decrease the volume a notch on the Konftel as shown in the instructions in the user guide.
Fri, 7 May, 2021 at 10:17 AM
Can I upgrade the firmware on my Konftel 300IP or Konftel 300IPx?
Yes, for your Konftel 300IP or Konftel 300IPxdownload the Konftel Upgrade Utility from the Konftel web page and follow the instructions.
Fri, 7 May, 2021 at 10:18 AM
The Konftel 300IP or Konftel 300IPx phone does not register or loses registration over time.
On my Konftel 300IP or Konftel 300IPx, changeg the option Allow contact rewrite to No. You will find this option in the web interface under Settings and SIP.
Fri, 7 May, 2021 at 10:20 AM
How can I upgrade my Konftel 300IP or Konftel IPx with the latest software version?
You need to log in as an administrator to upgrade software in the Konftel 300IP or Konftel 300IPx.  You can search for the most recent version via the web ...
Fri, 7 May, 2021 at 10:22 AM