Konftel 300IP/300IPx

Support regarding our wired IP based conference phones.

How can I upgrade my Konftel 300IP or Konftel 300IPx, so I can connect a wireless headset?
Konftel 300IP and Konftel 300IPx have headset connection as standard.  Earlier revisions can download a free software.
Fri, 7 May, 2021 at 10:24 AM
I'm having trouble upgrading my Konftel 300IP or Konftel 300IPx, is there fix for that?
On Konftel 300IP or Konftel 300IPx 1. Restore the firmware on the phone by pressing and holding the MENU button during boot up of the phone.  A rescue men...
Fri, 7 May, 2021 at 10:25 AM
Can I make a recording, on my Konftel 300IP or Konftel 300IPx, while I'm not in a call?
Yes, you can use the Konftel 300IP or Konftel 300IPx if you only want to record a "local" meeting.  Do the following: 1. Press and hold the C...
Fri, 7 May, 2021 at 10:27 AM
How can I transfer a call on my Konftel 300IP or Konftel 300IPx?
During a active call, press the MENU button on the Konftel 300IP or Konftel 300IPx.  A menu will pop up and then you can select "TRANSFER" and pr...
Fri, 7 May, 2021 at 10:29 AM
Is the entire call recorded, on my Konftel 300IP or Konftel 300IPx, or only when someone is talking?
Yes, the entire call is recorded on my Konftel 300IP or Konftel 300IPx.
Fri, 7 May, 2021 at 10:30 AM
Issues when calling a hunt group in ShoreTel systems with Konftel 300IP or Konftel 300IPx..
On the Konftel 300IP and Konftel 300IPx, the ShoreTel system has a custom parameter to the "SIP Extension Profile" called XferFailureNotSupported....
Fri, 7 May, 2021 at 10:32 AM
Does the microphone, on Konftel 300IP and Konftel 300IPx, switch off when extra microphones are connected to my unit?
No, all three microphones are used in the Konftel 300IP and Konftel 300IPx.
Fri, 7 May, 2021 at 10:36 AM
Once a wireless headset has been connected to the Konftel 300IP or Konftel 300IPx, can it be used for answering?
No. There is only audio transmission going on between the Konftel 300IP or Konftel 300IPx and the wireless headset.
Fri, 7 May, 2021 at 10:38 AM
What output is used, on Konftel 300IP and Konftel 300IPx, for the headset and PA system respectively?
Tthe AUX port is used for both Konftel 300IP and Konftel 300IPx.  If you intend to use both the wireless headset and PA system at the same time, connect th...
Fri, 7 May, 2021 at 10:39 AM
I can no longer connect via Konftel Unite after upgrading Konftel 300IPx (iPhone/iPad)
Make sure you are using the latest Konftel Unite app before you upgrade the Konftel 300IPx.  If you upgrade from 2.7.11 (and earlier) and you have an iOS d...
Tue, 22 Mar, 2022 at 9:34 AM