Knowledge Base

if you don't get audio when placing a call, when using the Konftel 300Wx and the FRITZ!Box, you can disable G722 (MENU > SETTINGS > DECT > G722)

Press the red button (End call, On/Off) to power on the Konftel 300Wx.  You can turn it off by pressing and holding the same button.

Here are the steps of the registration: Setup base station to be used with Ascom handsets and Swyxware Create an additional user Enter name, number, a...

Watch the video below on how to install and configure the IP DECT 10 with Konftel 300Wx. https://youtu.be/t-LhBhVY3qU

If you need to register the Konftel 300Wx to an analog Konftel DECT base, you must first set the Konftel DECT base in registration mode.  This is done by p...

Hi, What we see is that we get a reject reason that points to the traffic not being encrypted. Did you make an upgrade of the Fritz box when thi...

Please try to register without a PARK code. Just press OK when the device asks for a PARK code.  Then the Konftel will try to find the correct PARK code.

If you have a Konftel 300Wx connected to the IP DECT 10 base you will find the IP address in the Konftel 300Wx menu. Press the MENU (gear)-button and go to ...

I would like to check the DECT log from the 300Wx unit when this is happening.   Activate logging by doing this:* Press MENU. Longpress on the Hol...

If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX.  If...