Konftel 300Wx

Support regarding our wireless DECT conference phone.

How do I set up a conference call with a Konftel telephone?
If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX.  If...
Fri, 7 May, 2021 at 8:39 PM
No incoming call with Elmeg Bintec DECT 150 Commander when connected to a Konftel 300Wx
If the Konftel 300Wx doesn't ring on incoming call an upgrade to DECT firmware 935 and later will solve the issue.
Tue, 11 May, 2021 at 8:41 AM
The Konftel 300Wx does not register, or loses registration over time with IP DECT 10
Try changing the option Allow contact rewrite to No. You will find this option in the web interface under Settings and SIP.
Tue, 11 May, 2021 at 8:42 AM
I cant use DTMF tones when trying to connect to a conference serivce, what can I do?
Make sure that you have the latest software on the phone, or at least 1.13. During the call you can press MENU and then select "ACTIVATE DTMF".  No...
Tue, 30 Mar, 2021 at 9:12 AM
Konftel 300Wx does not re-register to FRITZ!Box after reboot
Disable Eco-DECT mode on the FRITZ!Box to solve this issue.
Fri, 7 May, 2021 at 8:43 PM
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
You have to change the default R pulse/Flash time.  It can vary from country to country but also depend on the PBX to which Konftel is connected.
Tue, 30 Mar, 2021 at 9:13 AM
I'm not able to dial out on a Konftel 300Wx after a while with a Gigaset N300IP
Please turn off "ECO DECT" on the Gigaset DECT base. You will find the settings in the web interface under Management > Miscellaneous > ECO ...
Tue, 11 May, 2021 at 8:42 AM
I get no audio from the Konftel 300Wx. It worked previously. What can I do?
Try to just power cycle (remove the battery and put it back in) the unit.
Tue, 11 May, 2021 at 8:43 AM
I get no audio in the Konftel 300Wx when using the mobile connection.
When you want to use the mobile connection on the phone, double check that you have the correct cable and that you have selected "MOBILE" under the...
Tue, 11 May, 2021 at 8:44 AM
No audio in the Konftel 300Wx when placing a outgoing call on FRITZ!Box
Please disable G722 in the Konftel 300Wx.  You will find it in MENU > SETTINGS > DECT > G722.
Tue, 11 May, 2021 at 8:43 AM