Konftel 300Wx

Support regarding our wireless DECT conference phone.

The person on the other end who called in to the meeting says they hear an echo when I am talking into the Konftel 300Wx microphone. What should I do?
Decrease the volume a notch on the Konftel 300Wx, with the volume button on the left side. (also shown in the user guide p.17).
Tue, 11 May, 2021 at 8:44 AM
I can't upgrade my Konftel 300Wx using the Konftel Upgrade Utility, are there any other options to upgrade?
You can upgrade your Konftel with a SD card.  Download the SD file from www.konftel.com/Support/Upgrade. Put that in the root of the SD card and then put t...
Mon, 10 May, 2021 at 8:38 AM
Can I record on my Konft 300Wx while I'm not in a call?
Yes, you can use the Konftel if you only want to record a "local" meeting.  Do the following: 1. Press and hold the C/Rec button and confirm wit...
Tue, 11 May, 2021 at 8:44 AM
Is the entire call recorded on the 300Wx or only when someone is talking?
Yes, the entire call is recorded.
Mon, 10 May, 2021 at 8:40 AM
The conference guide on the 300Wx does not make the call. What is the problem?
There can be two reasons for this: The conference guide's settings. Check or update the following:  1. Click on Menu  2. Click on Conference Guide and t...
Mon, 10 May, 2021 at 9:03 AM
Can anyone bugg my calls on my wireless Konftel 300Wx?
Konftel has a built-in encryption based on derived or static 64 bits cipher keys.
Mon, 10 May, 2021 at 9:03 AM
Can I use the Konftel 300Wx when making a video call with Skype or similar program?
Yes, you can use the Konftel as an audio device in Skype.  Just connect the Konftel to the computer with the USB cable and it will show as an audio device wi...
Mon, 10 May, 2021 at 9:04 AM
I have some issues with the battery on my Konftel 300Wx, what can I do?
Please read and go through the steps below. Note! don't miss step 3, it is vital to make this work "The battery charge level icon is l...
Mon, 10 May, 2021 at 9:04 AM
My Konftel 300Wx is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work
1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading. 2. Your PBX needs another command than R3 to connect more parties, r...
Mon, 10 May, 2021 at 9:05 AM
What about access security when the Konftel 300Wx is wirelessly connected?
DECT has a built-in 128-bit authentication and identification.  The Konftel has to be registered with an AC code (PIN) in the DECT system before starting usi...
Mon, 10 May, 2021 at 9:06 AM