Konftel 300Wx

Support regarding our wireless DECT conference phone.

Will the Konftel 300Wx interfere with with WLAN/802.11 wireless data networks?
WLAN (802.11) operates on the 2,4GHz band. DECT operates on the 1880-1900 MHz frequency band (Europe). Therefore there should not be any interference betwe...
Mon, 10 May, 2021 at 9:06 AM
Can I connect my Konftel 300W to a Konftel 300Wx DECT base?
Yes, if you are using the EU version (not US) you can connect the Konftel 300W to a Konftel 300Wx DECT base. If you have a US version this is not possible.
Tue, 30 Mar, 2021 at 9:18 AM
Can I connect my Konftel 300Wx to a Konftel 300W DECT base?
Yes, you can do that. If you are using the US version you must go in to the service menu* and select US-LEGACY under DECT REGION. *to access the service men...
Tue, 30 Mar, 2021 at 9:19 AM
Can I use the Konftel 300Wx if I don't have an existing DECT/GAP infrastructure?
Yes, Konftel has a optional DECT base station that can be wallmounted. The Konftel DECT base station is connected directly to a analog telephone line/extens...
Mon, 10 May, 2021 at 9:08 AM
Does the Konftel 300Wx microphone switch off when extra microphones are connected
No, all three microphones are used.
Mon, 10 May, 2021 at 9:09 AM
I have battery issues on my Konftel 300Wx
Please read and go through the steps below. Note! don't miss step 3, it is vital to make this work "The battery charge level icon is low even if...
Tue, 11 May, 2021 at 8:48 AM
Call issues with Gigaset N510 or N720 base connected to Konftel 300Wx
If you have issues with incoming or outgoing calls you probably need to downgrade the DECT module software of the 300Wx.To check this, go to, MENU -> Sta...
Tue, 11 May, 2021 at 8:48 AM
Pixelated screen or screen blank/white on the Konftel 300Wx
Remove the battery. Insert the power cable directly to the unit. Power the unit on (hold power button on the keypad for 2 seconds) If the unit start a...
Mon, 24 May, 2021 at 10:57 AM
When entering the access code the Konftel 300Wx it is not transmitting tones, what to do?
What you can try is to activate inband DTMF from the 300Wx: Press MENU (gear icon) --> SETTINGS --> DECT -- ACTIVATE DTMF --> TYPE 2 --> OK. T...
Tue, 11 May, 2021 at 8:50 AM
Issues with Unify DECT system IPBS v2 paired to the Konftel 300Wx
De-register the 300Wx In the settings menu of the 300Wx you set CAT-IQ to disabled Restart the unit Now re-register If this doesn't help you can...
Mon, 10 May, 2021 at 9:09 AM