Konftel 55/55W/55Wx

Support regarding our Konftel 55-series conference units.

Konftel 55 (all models) with OpenStage cable
Connection with cable Connect the cable from the desk phone adapter socket on the Konftel 55/55W/55Wx to the headset socket on the OpenStage phone. Settin...
Tue, 30 Mar, 2021 at 9:29 AM
My Konftel 55 does not start.
Please use the power adapter and hold the MUTE-button while you power up the unit.  It should boot into upgrade mode.  Upgrade the phone using SD card or wi...
Tue, 30 Mar, 2021 at 9:28 AM
Bluetooth issues with Konftel 55Wx and Windows
Konftel 55Wx works best when connected over USB to a PC, since this will also charge the unit and has the most stable connection. Bluetooth functionality ...
Wed, 15 Sep, 2021 at 2:02 PM
Bluetooth drivers is crashing after opening "sound" (sound devices) in windows 7 x64 on my Konftel 55Wx
Bluetooth drivers are crashing after opening "sound" ( sound devices) in windows 7 x64 or soundcheck from Avaya scopia meeting client This is happ...
Mon, 10 May, 2021 at 9:10 AM
I get poor microphone audio when using Konftel 55 series with my web meeting tool (eg. Scopia, WebEx)
Make sure that it is the Konftel microphone that's used when you talk.  The LEDs on the Konftel should be blue when the microphone is active.  Someti...
Tue, 30 Mar, 2021 at 9:28 AM
The person on the other end who called in to the meeting thinks I sound faint/too loud, what should I do?
The microphone volume can be adjusted.  Increase/decrease the volume a notch as shown in the instructions in the user guide, under Volume settings for microp...
Tue, 30 Mar, 2021 at 9:28 AM
How do I upgrade the software on my Konftel?
You can upgrade Konftel using USB or SD memory card. You will find the latest software on this web page. See the videos below on how to upgrade. Using USB...
Tue, 30 Mar, 2021 at 9:28 AM
How do I pair my mobile phone to Konftel 55Wx?
See video below on how to pair your mobile phone to Konftel 55Wx with Bluetooth. https://youtu.be/jSrt1jv4QJU
Tue, 30 Mar, 2021 at 9:27 AM
Can I connect my Konftel 55/55W to the headset port on an Alcate-Lucent phone 8- & 9-series?
Yes, you can use the Plantronics cable with PN 38378-01 connected to the deskphone adapter of the Konftel 55/55W to the headset port on the Alcatel-Lucent p...
Tue, 30 Mar, 2021 at 9:27 AM
Which telephones work with the Konftel 55 series?
The conference unit can be connected to virtually all system/IP telephones on the market.  For a more detailed check the Interoperability for this product.
Tue, 11 May, 2021 at 3:30 PM