General support regarding our conference unit Konftel Ego
Yes, the keypad sound can be disabled by pressing the green button for five seconds, on Konftel EGO.
Fri, 7 May, 2021 at 8:54 AM
By pressing the Bluetooth button for two seconds, Konftel Ego will be discoverable for other Bluetooth devices.
Tue, 30 Mar, 2021 at 9:31 AM
Press the Bluetooth button for five seconds to clear the list of paired devices on the Konftel Ego.
Fri, 7 May, 2021 at 8:56 AM
Make sure that the NFC-antenna of your mobile device (typically the NFC-logo marks the spot) is placed directly above the NFC-mark on Konftel Ego. Also make...
Fri, 7 May, 2021 at 8:57 AM
NFC is today only supported by Android devices on Konftel EGO.
Fri, 7 May, 2021 at 9:30 AM
No, you need to make a manual reconnect from Konftel Ego or your mobile. This is to improve the user experience in a shared conference room when several use...
Fri, 7 May, 2021 at 9:00 AM
Yes, Konftel Ego is verified by a Microsoft approved lab.
Tue, 30 Mar, 2021 at 9:30 AM
Yes, on your mobile phone, Konftel Ego might still be indicated as a paired device after firmware upgrade. Remove it before starting the new pairing procedure.
Fri, 7 May, 2021 at 9:32 AM
Yes. Press the power button shortly two times on the back of the Konftel EGO to show the firmware version in the LCD. NOTE! The firmware version can only be...
Fri, 7 May, 2021 at 9:48 AM
Yes, download the Konftel Upgrade Utility from the web page and follow the instructions to upgrade Konftel EGO.
Fri, 7 May, 2021 at 9:50 AM