Knowledge Base

Yes, our conference cameras are available for purchase as separate products.  It’s a great option if you already have a Konftel speakerphone with USB.  It...

All our cameras have a 1/4″ screw on the bottom.  You can flip the image feed in the settings of the Camera menu if you mount it upside down. ( https://w...

Yes, search for high quality active extension cables*. *When you use an extension cable, it might degrade the signal quality and affect the overall perf...

No drivers are required. The Konftel Cam50 relies on the generic drivers for webcam.

To find the firmware version on your Cam50 you can open up the OSD menu by using the remote control. Go to https://www.konftel.com/camera-test/ and sele...

Yes, the Konftel Cam50 camera supports VISCA.  VISCA protocol can be used if you want to control the camera over serial interface (RS232 DIN port).  The c...

Make sure that Konftel Cam50 is selected in your client.  Try connecting the USB cable to another port on the computer.  If it does not work, try another ...

You use it mainly to control the camera: - PTZ function,  - Choose a preset image framing - Adjust picture settings  - select profiles for different ...

Press the Auto focus button at the bottom of the remote. Or you can manually set the focus by pressing Manual then hold Far or Near to change the focus.  ...

With Konftel Cam50 you can set different presets via the remote control.  To set a preset you just press the "Preset"-button on the remote follow...